Red light? Really? That was my first thought. I even laughed about it with my husband, said it looked like something off a TV advert. But I had a read about how it works and thought I'd give it a try. Wasn't expecting miracles. I just find the 15 minutes quite relaxing, and my wrist feels comfortable afterwards.

I'll admit, I thought it was a lot of money for a wrist wrap. I've got a cheap support at home, but then that doesn't have the lights or the warming function. It's a different sort of thing really. Still wouldn't call it cheap, but having tried it, I can see why it's not the same as an ordinary wrist support.

I've got a drawer full of things I've bought for my wrist over the years. Splints, creams, supports, you name it. Most of them barely got used. Didn't even tell my husband I'd ordered this one as I thought it'd be another waste of money. Started using it in the evenings and just carried on. My wrist isn't perfect by any means, but I do like using it. That's more than I can say for most of the things in that drawer.

I've got fairly large hands and my wrist sometimes swells, so I wasn't convinced about the one size fits all. Had to fiddle with it a couple of times to get it sitting right. Once I did, though, it felt fine and wasn't digging into my thumb. Much more comfortable than the old splints I've got lying around.

Never heard of Elmwell before, so I was a bit wary of ordering. I checked the contact details and sent a question first, just to see if anyone would actually reply. They did, and didn't try to sell me anything extra either. That made me feel a bit better about ordering.

I was worried I'd use it a couple of times, notice nothing and regret spending the money. So I went into it with fairly low expectations. A few weeks on, I've come to enjoy the sessions, especially in the evening when I'm sitting down. Having 60 days to decide was reassuring too. Didn't feel like I had to make my mind up straight away.

I'm always a bit suspicious when websites promise these big money-back guarantees. I actually sat and read the returns policy before ordering. The 60 days sounded fair, and I liked that you don't have to post the wrap back. Haven't needed to ask for a refund, mind you, so I can't comment on how that part works.

I take medication every day, so I wasn't going to start using a light therapy device without checking first. Had a word with my GP and read through the instructions properly. I was glad the website mentioned pacemakers and medicines that can make you more sensitive to light. It's the sort of thing people need to know.

Thought this would end up in a drawer after a few days, same as my exercises! But I started keeping it next to my chair in the living room. Now I just put it on while watching the evening news. Fifteen minutes and I'm done. Funny how quickly it became part of my routine.

Wasn't keen on buying two straight away, to be honest. Seemed a bit much when I hadn't even tried one. So I ordered a single wrap. Turns out I can use it on either hand, just not both at once obviously. If I decide I need another one later, I'll get one then. No rush.

I'd been getting tingling in my hand for a while and didn't want to just keep buying things hoping it'd go away. Went to see my GP first, which I'm glad I did. I only considered this afterwards, as something extra for comfort. Good to see the website tells people to get checked if they're losing strength or feeling in their hand too.

I've had a few gadgets over the years that worked for about a month and then packed up. So I was a bit doubtful about this one. Been using it most evenings for a while now and it's still working as it should. Can't say what it'll be like in a year's time, obviously, but so far I've had no problems with it.

I just wanted to know my order was actually on its way. Got the tracking number and could see where it was, which put my mind at ease. Didn't arrive overnight or anything, but I could follow the delivery and knew what was happening. That's all I wanted really.

I'm not keen on putting my card details into websites I've never used before. Had a proper look at the payment options and checked the website address before going ahead. Everything was done through the checkout and nobody contacted me asking for details afterwards. All quite straightforward in the end.